{"id":1100,"date":"2026-04-24T11:23:25","date_gmt":"2026-04-24T11:23:25","guid":{"rendered":"https:\/\/vehiclepass.eu\/?page_id=1100"},"modified":"2026-07-25T09:36:50","modified_gmt":"2026-07-25T09:36:50","slug":"zasady-ochrany-osobnych-udajov","status":"publish","type":"page","link":"https:\/\/vehiclepass.eu\/sk\/privacy-policy\/","title":{"rendered":"Z\u00e1sady ochrany osobn\u00fdch \u00fadajov"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-6t51gs-d8826b892367a489307395f1b0ef77e0 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  avia-builder-el-no-sibling  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1100'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-67exlo-d8441730acdc190e3373ac2be76e9d0d av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-46uu3w-ac6bdf283853e19658c421df3d7f5aeb\">\n#top .av-special-heading.av-46uu3w-ac6bdf283853e19658c421df3d7f5aeb{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-46uu3w-ac6bdf283853e19658c421df3d7f5aeb .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-46uu3w-ac6bdf283853e19658c421df3d7f5aeb .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-46uu3w-ac6bdf283853e19658c421df3d7f5aeb av-special-heading-h1 blockquote modern-quote  avia-builder-el-2  el_before_av_textblock  avia-builder-el-first'><h1 class='av-special-heading-tag'  >Z\u00e1sady ochrany osobn\u00fdch \u00fadajov<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-32v5ek-7a2ca2fb4a0697ad0e630590983569d4'  ><div class='avia_textblock' ><p>V t\u00fdchto z\u00e1sad\u00e1ch ochrany osobn\u00fdch \u00fadajov sa vysvet\u013euje, ako spolo\u010dnos\u0165 VehiclePass zhroma\u017e\u010fuje, vyu\u017e\u00edva, uchov\u00e1va a chr\u00e1ni osobn\u00e9 \u00fadaje, ke\u010f nav\u0161t\u00edvite str\u00e1nku vehiclepass-eu.staging-word.press, po\u017eiadate o spr\u00e1vu VehiclePass, kontaktujete n\u00e1s alebo in\u00fdm sp\u00f4sobom vyu\u017e\u00edvate na\u0161e slu\u017eby.<\/p>\n<p><strong>Posledn\u00e1 aktualiz\u00e1cia:<\/strong> 4. m\u00e1ja 2026<\/p>\n<h2>1. Kto sme<\/h2>\n<p>Spolo\u010dnos\u0165 VehiclePass prev\u00e1dzkuje slu\u017ebu VehiclePass. Ak m\u00e1te ak\u00e9ko\u013evek ot\u00e1zky t\u00fdkaj\u00face sa ochrany osobn\u00fdch \u00fadajov, m\u00f4\u017eete n\u00e1s kontaktova\u0165 na adrese <a href=\"mailto:support@vehiclepass.eu\">support@vehiclepass.eu<\/a>.<\/p>\n<h2>2. Ak\u00e9 osobn\u00e9 \u00fadaje zhroma\u017e\u010fujeme<\/h2>\n<p>V z\u00e1vislosti od toho, ako slu\u017ebu vyu\u017e\u00edvate, m\u00f4\u017eeme zhroma\u017e\u010fova\u0165 a sprac\u00fava\u0165 nasleduj\u00face kateg\u00f3rie \u00fadajov:<\/p>\n<ul>\n<li>kontaktn\u00e9 \u00fadaje, ako napr\u00edklad va\u0161a e-mailov\u00e1 adresa;<\/li>\n<li>\u00fadaje o po\u017eiadavke na vozidlo, ako napr\u00edklad VIN, referen\u010dn\u00e9 \u010d\u00edsla, zvolen\u00e9 n\u00e1rodn\u00e9 nastavenia a preferencie t\u00fdkaj\u00face sa spr\u00e1v;<\/li>\n<li>kontext platby a transakcie, ako napr\u00edklad stav platby, identifik\u00e1tory platby a stav vr\u00e1tenia pe\u0148az\u00ed;<\/li>\n<li>technick\u00e9 \u00fadaje a \u00fadaje o pou\u017e\u00edvan\u00ed, ako napr\u00edklad IP adresa, inform\u00e1cie o prehliada\u010di, identifik\u00e1tory rel\u00e1cie, \u010dasov\u00e9 pe\u010diatky a bezpe\u010dnostn\u00e9 protokoly;<\/li>\n<li>podpora prostredn\u00edctvom e-mailovej kore\u0161pondencie, ak n\u00e1s kontaktujete e-mailom alebo cez webov\u00fa str\u00e1nku.<\/li>\n<\/ul>\n<h2>3. Ako vyu\u017e\u00edvame osobn\u00e9 \u00fadaje<\/h2>\n<p>Osobn\u00e9 \u00fadaje pou\u017e\u00edvame iba v pr\u00edpadoch, ke\u010f je to potrebn\u00e9 na prev\u00e1dzku a zlep\u0161ovanie slu\u017eby, a to vr\u00e1tane:<\/p>\n<ul>\n<li>spracova\u0165 va\u0161u \u017eiados\u0165 a vygenerova\u0165 spr\u00e1vu VehiclePass;<\/li>\n<li>overova\u0165 stav platby a v pr\u00edpade potreby spravova\u0165 vr\u00e1tenie pe\u0148az\u00ed;<\/li>\n<li>zasiela\u0165 spr\u00e1vy e-mailom alebo ich spr\u00edstup\u0148ova\u0165 na stiahnutie;<\/li>\n<li>reagova\u0165 na po\u017eiadavky z\u00e1kazn\u00edckej podpory a ot\u00e1zky t\u00fdkaj\u00face sa slu\u017eieb;<\/li>\n<li>monitorova\u0165 integritu slu\u017eby, predch\u00e1dza\u0165 zneu\u017e\u00edvaniu, rie\u0161i\u0165 probl\u00e9my a chr\u00e1ni\u0165 platformu;<\/li>\n<li>splni\u0165 z\u00e1konn\u00e9, da\u0148ov\u00e9, \u00fa\u010dtovn\u00e9 a regula\u010dn\u00e9 povinnosti.<\/li>\n<\/ul>\n<h2>4. Pr\u00e1vne z\u00e1klady sprac\u00favania<\/h2>\n<p>V pr\u00edpadoch, ke\u010f sa uplat\u0148uje nariadenie GDPR alebo podobn\u00e9 pr\u00e1vne predpisy, opierame sa o jeden alebo viacer\u00e9 z nasleduj\u00facich pr\u00e1vnych z\u00e1kladov:<\/p>\n<ul>\n<li>plnenie zmluvy, ke\u010f v\u00e1m poskytujeme slu\u017ebu vypracovania spr\u00e1vy, o ktor\u00fa ste po\u017eiadali;<\/li>\n<li>opr\u00e1vnen\u00e9 z\u00e1ujmy, ako napr\u00edklad bezpe\u010dnos\u0165 slu\u017eieb, prevencia podvodov, zdokona\u013eovanie produktov a z\u00e1kazn\u00edcka podpora;<\/li>\n<li>z\u00e1konn\u00e9 povinnosti, v r\u00e1mci ktor\u00fdch sme povinn\u00ed uchov\u00e1va\u0165 alebo zverej\u0148ova\u0165 \u00fadaje v s\u00falade s platn\u00fdmi pr\u00e1vnymi predpismi;<\/li>\n<li>s\u00fahlas, ak sa v\u00fdslovne vy\u017eaduje s\u00fahlas s konkr\u00e9tnou \u010dinnos\u0165ou.<\/li>\n<\/ul>\n<h2>5. Zdroje \u00fadajov<\/h2>\n<p>Niektor\u00e9 inform\u00e1cie pou\u017e\u00edvan\u00e9 v r\u00e1mci tejto slu\u017eby poskytuj\u00fa syst\u00e9my a dod\u00e1vatelia \u00fadajov tret\u00edch str\u00e1n. M\u00f4\u017eu medzi nich patri\u0165 poskytovatelia \u00fadajov o vozidl\u00e1ch, poskytovatelia platobn\u00fdch slu\u017eieb, poskytovatelia e-mailov\u00fdch slu\u017eieb, poskytovatelia hostingov\u00fdch slu\u017eieb a n\u00e1stroje na preklad alebo generovanie spr\u00e1v.<\/p>\n<p>Pou\u017e\u00edvame iba tie osobn\u00e9 \u00fadaje, ktor\u00e9 s\u00fa potrebn\u00e9 na fungovanie slu\u017eby, a vedome ne\u017eiadame viac osobn\u00fdch \u00fadajov, ne\u017e je nevyhnutn\u00e9.<\/p>\n<h2>6. Zdie\u013eanie osobn\u00fdch \u00fadajov<\/h2>\n<p>Osobn\u00e9 \u00fadaje m\u00f4\u017eeme zdie\u013ea\u0165 s d\u00f4veryhodn\u00fdmi poskytovate\u013emi slu\u017eieb iba v pr\u00edpadoch, ke\u010f je to primerane nevyhnutn\u00e9 na prev\u00e1dzku slu\u017eby.<\/p>\n<ul>\n<li>poskytovate\u013eom platobn\u00fdch slu\u017eieb na spracovanie a overenie platieb alebo vr\u00e1tenia pe\u0148az\u00ed;<\/li>\n<li>poskytovatelia e-mailov\u00fdch slu\u017eieb a webhostingu, aby mohli zasiela\u0165 spr\u00e1vy a zabezpe\u010dova\u0165 dostupnos\u0165 webovej str\u00e1nky;<\/li>\n<li>poskytovatelia \u00fadajov o vozidl\u00e1ch a dopl\u0148uj\u00facich inform\u00e1ci\u00ed, ak je to potrebn\u00e9 na vygenerovanie po\u017eadovanej spr\u00e1vy;<\/li>\n<li>odborn\u00fdm poradcom alebo org\u00e1nom verejnej spr\u00e1vy, ak to vy\u017eaduje z\u00e1kon alebo ak je to potrebn\u00e9 na obranu pr\u00e1vnych n\u00e1rokov.<\/li>\n<\/ul>\n<p>Va\u0161e osobn\u00e9 \u00fadaje nepred\u00e1vame ako samostatn\u00fd komer\u010dn\u00fd majetok.<\/p>\n<h2>7. S\u00fabory cookie a podobn\u00e9 technol\u00f3gie<\/h2>\n<p>T\u00e1to webov\u00e1 str\u00e1nka m\u00f4\u017ee vyu\u017e\u00edva\u0165 s\u00fabory cookie, rel\u00e1cie a podobn\u00e9 technol\u00f3gie na zabezpe\u010denie spr\u00e1vneho fungovania slu\u017eby, zapam\u00e4tanie kontextu po\u017eiadaviek, ochranu bezpe\u010dnostne citliv\u00fdch postupov a podporu jazykov\u00fdch nastaven\u00ed alebo spr\u00e1vania pri dokon\u010dovan\u00ed objedn\u00e1vky.<\/p>\n<p>Ak sa vo va\u0161om webovom prostred\u00ed pou\u017e\u00edvaj\u00fa nepodstatn\u00e9 s\u00fabory cookie, mali by ste sa tie\u017e uisti\u0165, \u017ee v\u00e1\u0161 informa\u010dn\u00fd banner o s\u00faboroch cookie alebo nastavenia s\u00faborov cookie t\u00fato skuto\u010dnos\u0165 presne odr\u00e1\u017eaj\u00fa.<\/p>\n<h2>8. Uchov\u00e1vanie \u00fadajov<\/h2>\n<p>Osobn\u00e9 \u00fadaje uchov\u00e1vame len po dobu potrebn\u00fa na \u00fa\u010dely op\u00edsan\u00e9 v t\u00fdchto z\u00e1sad\u00e1ch, vr\u00e1tane vybavovania objedn\u00e1vok, vedenia prev\u00e1dzkov\u00fdch z\u00e1znamov, z\u00e1kazn\u00edckej podpory, \u00fa\u010dtovn\u00edctva, prevencie podvodov a dodr\u017eiavania pr\u00e1vnych predpisov.<\/p>\n<ul>\n<li>metad\u00e1ta t\u00fdkaj\u00face sa po\u017eiadaviek a hl\u00e1sen\u00ed m\u00f4\u017eu by\u0165 uchov\u00e1van\u00e9 na \u00fa\u010dely auditu, odha\u013eovania podvodov alebo technickej podpory;<\/li>\n<li>z\u00e1znamy t\u00fdkaj\u00face sa platieb m\u00f4\u017eu by\u0165 uchov\u00e1van\u00e9 na \u00fa\u010dely splnenia finan\u010dn\u00fdch a da\u0148ov\u00fdch povinnost\u00ed;<\/li>\n<li>Kore\u0161pondencia t\u00fdkaj\u00faca sa podpory m\u00f4\u017ee by\u0165 uchov\u00e1van\u00e1 na \u00fa\u010dely \u010fal\u0161ieho sledovania a zabezpe\u010denia kvality slu\u017eieb.<\/li>\n<\/ul>\n<h2>9. Medzin\u00e1rodn\u00e9 prevody<\/h2>\n<p>Niektor\u00ed poskytovatelia slu\u017eieb m\u00f4\u017eu sprac\u00fava\u0165 \u00fadaje mimo va\u0161ej krajiny. V pr\u00edpadoch, ke\u010f doch\u00e1dza k medzin\u00e1rodn\u00e9mu prenosu osobn\u00fdch \u00fadajov, sa sna\u017e\u00edme vyu\u017e\u00edva\u0165 poskytovate\u013eov a ochrann\u00e9 opatrenia, ktor\u00e9 s\u00fa v s\u00falade s platn\u00fdmi pr\u00e1vnymi predpismi o ochrane \u00fadajov.<\/p>\n<h2>10. Bezpe\u010dnos\u0165<\/h2>\n<p>Pou\u017e\u00edvame primeran\u00e9 technick\u00e9 a organiza\u010dn\u00e9 opatrenia na ochranu osobn\u00fdch \u00fadajov pred neopr\u00e1vnen\u00fdm pr\u00edstupom, stratou, zneu\u017eit\u00edm alebo nez\u00e1konn\u00fdm zverejnen\u00edm. \u017diadna online slu\u017eba nem\u00f4\u017ee zaru\u010di\u0165 absol\u00fatnu bezpe\u010dnos\u0165, na\u0161im cie\u013eom je v\u0161ak sprac\u00fava\u0165 \u00fadaje sp\u00f4sobom, ktor\u00fd je primeran\u00fd citlivosti inform\u00e1ci\u00ed, s ktor\u00fdmi pracujeme.<\/p>\n<h2>11. Va\u0161e pr\u00e1va<\/h2>\n<p>V z\u00e1vislosti od va\u0161ej polohy a platn\u00fdch pr\u00e1vnych predpisov m\u00f4\u017eete ma\u0165 pr\u00e1vo na:<\/p>\n<ul>\n<li>po\u017eiada\u0165 o pr\u00edstup k osobn\u00fdm \u00fadajom, ktor\u00e9 o v\u00e1s uchov\u00e1vame;<\/li>\n<li>po\u017eiada\u0165 o opravu nespr\u00e1vnych alebo ne\u00fapln\u00fdch osobn\u00fdch \u00fadajov;<\/li>\n<li>po\u017eiada\u0165 o vymazanie osobn\u00fdch \u00fadajov, ak je to relevantn\u00e9;<\/li>\n<li>vznies\u0165 n\u00e1mietku proti ur\u010dit\u00e9mu spracovaniu alebo ho obmedzi\u0165;<\/li>\n<li>po\u017eiada\u0165 o prenosnos\u0165 \u00fadajov, ak je to v s\u00falade so z\u00e1konom;<\/li>\n<li>odvola\u0165 s\u00fahlas, ak je sprac\u00favanie zalo\u017een\u00e9 na s\u00fahlase;<\/li>\n<li>podajte s\u0165a\u017enos\u0165 pr\u00edslu\u0161n\u00e9mu dozorn\u00e9mu org\u00e1nu.<\/li>\n<\/ul>\n<p>Ak chcete uplatni\u0165 pr\u00e1vo na ochranu osobn\u00fdch \u00fadajov, kontaktujte n\u00e1s na adrese <a href=\"mailto:support@vehiclepass.eu\">support@vehiclepass.eu<\/a>.<\/p>\n<h2>12. Webov\u00e9 str\u00e1nky tret\u00edch str\u00e1n a odkazy<\/h2>\n<p>T\u00e1to webov\u00e1 str\u00e1nka alebo spr\u00e1va m\u00f4\u017ee obsahova\u0165 odkazy na slu\u017eby tret\u00edch str\u00e1n alebo odkazy na zdroje. Nezodpoved\u00e1me za postupy v oblasti ochrany osobn\u00fdch \u00fadajov na webov\u00fdch str\u00e1nkach, platform\u00e1ch alebo u poskytovate\u013eov tret\u00edch str\u00e1n, ku ktor\u00fdm sa dostanete prostredn\u00edctvom t\u00fdchto odkazov.<\/p>\n<h2>13. Zmeny t\u00fdchto z\u00e1sad ochrany osobn\u00fdch \u00fadajov<\/h2>\n<p>Tieto z\u00e1sady ochrany osobn\u00fdch \u00fadajov m\u00f4\u017eeme \u010das od \u010dasu aktualizova\u0165. Najnov\u0161ia verzia bude v\u017edy zverejnen\u00e1 na tejto str\u00e1nke. Ak nejak\u00e1 zmena podstatne ovplyvn\u00ed sp\u00f4sob, ak\u00fdm pou\u017e\u00edvame osobn\u00e9 \u00fadaje, m\u00f4\u017eeme v pr\u00edpade potreby prija\u0165 \u010fal\u0161ie opatrenia na informovanie pou\u017e\u00edvate\u013eov.<\/p>\n<h2>14. Kontakt<\/h2>\n<p>Ak m\u00e1te ot\u00e1zky t\u00fdkaj\u00face sa t\u00fdchto z\u00e1sad ochrany osobn\u00fdch \u00fadajov alebo sp\u00f4sobu, ak\u00fdm sprac\u00favame osobn\u00e9 \u00fadaje, kontaktujte n\u00e1s, pros\u00edm, na <a href=\"\/sk\/mailtosupport@vehiclepass.eu\/\">support@vehiclepass.eu<\/a>.<\/p>\n<\/div><\/section><\/p><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1100","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vehiclepass.eu\/sk\/wp-json\/wp\/v2\/pages\/1100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vehiclepass.eu\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vehiclepass.eu\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vehiclepass.eu\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/vehiclepass.eu\/sk\/wp-json\/wp\/v2\/comments?post=1100"}],"version-history":[{"count":3,"href":"https:\/\/vehiclepass.eu\/sk\/wp-json\/wp\/v2\/pages\/1100\/revisions"}],"predecessor-version":[{"id":2578,"href":"https:\/\/vehiclepass.eu\/sk\/wp-json\/wp\/v2\/pages\/1100\/revisions\/2578"}],"wp:attachment":[{"href":"https:\/\/vehiclepass.eu\/sk\/wp-json\/wp\/v2\/media?parent=1100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}