{"id":1331,"date":"2026-05-14T09:43:12","date_gmt":"2026-05-14T09:43:12","guid":{"rendered":"https:\/\/vehiclepass.eu\/?p=1331"},"modified":"2026-07-20T13:54:33","modified_gmt":"2026-07-20T13:54:33","slug":"transparentnost-digitalnog-zapisa-o-uslugama","status":"publish","type":"post","link":"https:\/\/vehiclepass.eu\/hr\/digital-service-record-transparency\/","title":{"rendered":"Za\u0161to digitalni zapisi o servisima ponekad smanjuju transparentnost odr\u017eavanja automobila"},"content":{"rendered":"<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp5b864e-64940968c52d3ca9985e8bbca5214a1c\">\n.avia-section.av-mp5b864e-64940968c52d3ca9985e8bbca5214a1c{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/bloghero1.png);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-mp5b864e-64940968c52d3ca9985e8bbca5214a1c alternate_color avia-section-huge avia-no-border-styling  avia-builder-el-0  el_before_av_two_third  avia-builder-el-first  avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-50 av-height-50  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='50' data-av_min_height_opt='50'><div class='container av-section-cont-open' ><main  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1331'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-3a054j-4fd63e219d94e804ce37193049fbfb31 av_one_half  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div'     ><section  class='av_textblock_section av-mp5ay17l-089c65c04f1241a497f892afbea12719'  ><div class='avia_textblock' ><h1>Za\u0161to digitalni zapisi o servisima ponekad smanjuju transparentnost odr\u017eavanja automobila<\/h1>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-3se803-3ff4581aee2f4823e346f8492527485b'  ><div class='avia_textblock' ><p class=\"p1\">Digitalizacija obe\u0107ava ve\u0107u prakti\u010dnost, pametnije sustave i ve\u0107u transparentnost. Ipak, u automobilskoj industriji prijelaz s fizi\u010dkih knji\u017eica za servis na zatvorene digitalne zapise o servisiranju u nekim je slu\u010dajevima u\u010dinio povijest odr\u017eavanja manje dostupnom kupcima.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp5hjq6k-c4eb82a486c5d41412911dac78e325b9\">\n#top .hr.hr-invisible.av-mp5hjq6k-c4eb82a486c5d41412911dac78e325b9{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-mp5hjq6k-c4eb82a486c5d41412911dac78e325b9 hr-invisible  avia-builder-el-4  el_after_av_textblock  el_before_av_textblock'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp5cf6k5-e7a170206bc8c9302222aa3518c254c8\">\n#top .av_textblock_section.av-mp5cf6k5-e7a170206bc8c9302222aa3518c254c8 .avia_textblock{\npadding:20px 0 0 0;\n}\n<\/style>\n<section  class='av_textblock_section av-mp5cf6k5-e7a170206bc8c9302222aa3518c254c8'  ><div class='avia_textblock blog-inline' ><p>od Vehicle Pass 7 minuta 17. svibnja 2026.<\/p>\n<\/div><\/section><\/p><\/div>\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1331'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4az5sj-7a4fe109a12d8601e8ae5faa9aafd18d\">\n.flex_column.av-4az5sj-7a4fe109a12d8601e8ae5faa9aafd18d{\nwidth:64.666666666667%;\n}\n<\/style>\n<div  class='flex_column av-4az5sj-7a4fe109a12d8601e8ae5faa9aafd18d av_two_third  avia-builder-el-6  el_after_av_section  el_before_av_one_third  avia-builder-el-first  first flex_column_div'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp5cz81n-888927682939d6793c17be7733bd7ee4\">\n#top .av_textblock_section.av-mp5cz81n-888927682939d6793c17be7733bd7ee4 .avia_textblock{\npadding:20px 0 0 0;\n}\n<\/style>\n<section  class='av_textblock_section av-mp5cz81n-888927682939d6793c17be7733bd7ee4'  ><div class='avia_textblock vp-blog-quote' ><p>U pro\u0161losti se servisna knji\u017eica jednostavno \u010duvala u pretincu za rukavice. Danas se podaci o odr\u017eavanju sve vi\u0161e gube iza zatvorenih digitalnih sustava.<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-2yqmcz-c2263739d2efa99344e1bc92f8847f6c'  ><div class='avia_textblock' ><h2>Za\u0161to su digitalni zapisi o servisima zamijenili staru knji\u017eicu o odr\u017eavanju<\/h2>\n<p class=\"p1\">Digitalizacija se \u010desto predstavlja kao veliki korak naprijed. Vi\u0161e prakti\u010dnosti, vi\u0161e informacija i, iznad svega, vi\u0161e transparentnosti. Uostalom, putem interneta mo\u017eemo provjeriti gotovo sve \u2014 od recenzija restorana do kilometra\u017ee automobila. Ipak, postoje situacije u kojima digitalizacija ima posve suprotan u\u010dinak. Upadljiv primjer toga je povijest odr\u017eavanja vozila.<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-mp5e4wlq-8c3ae35d426222cbbece2f30ba2419c6'  ><div class='avia_textblock' ><p>U pro\u0161losti bi svatko tko bi pogledao rabljeni automobil \u010desto odmah dobio uvid u njegovu povijest odr\u017eavanja. U pretincu za rukavice obi\u010dno se nalazila servisna knji\u017eica s pe\u010datima servisa, datumima odr\u017eavanja i ponekad \u010dak i rukopisnim bilje\u0161kama. Sustav je bio jednostavan, opipljiv i svima dostupan. I prodava\u010d i potencijalni kupac mogli su odmah vidjeti koliko je dobro vozilo odr\u017eavano.<\/p>\n<h2>Problem: podaci postoje, ali vlasnici im ne mogu lako pristupiti.<\/h2>\n<p>Danas to sve vi\u0161e vi\u0161e nije slu\u010daj. Mnogi proizvo\u0111a\u010di automobila sada koriste ono \u0161to je poznato kao digitalni servisni zapis (DSR). Podaci o odr\u017eavanju vi\u0161e se ne \u010duvaju u fizi\u010dkoj knji\u017eici, ve\u0107 se pohranjuju u online sustav kojim upravlja proizvo\u0111a\u010d. Na papiru to zvu\u010di moderno i u\u010dinkovito. Podaci se ne mogu lako izgubiti, a evidencija o odr\u017eavanju bi, teoretski, trebala postati pouzdanija.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp5fot44-45d080d14ae0ed764fd7ef70fa6063d1\">\n.avia-image-container.av-mp5fot44-45d080d14ae0ed764fd7ef70fa6063d1 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-mp5fot44-45d080d14ae0ed764fd7ef70fa6063d1 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-mp5fot44-45d080d14ae0ed764fd7ef70fa6063d1 av-styling- avia-align-center  avia-builder-el-10  el_after_av_textblock  el_before_av_textblock'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1412 avia-img-lazy-loading-not-1412 avia_image' src=\"https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN-1030x565.png\" alt='digitalni zapisi usluga' title='letak-usluge-EN'  height=\"565\" width=\"1030\" srcset=\"https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN-1030x565.png 1030w, https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN-300x165.png 300w, https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN-768x421.png 768w, https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN-1536x843.png 1536w, https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN-18x10.png 18w, https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN-1500x823.png 1500w, https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN-705x387.png 705w, https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN.png 1693w\" sizes=\"(max-width: 1030px) 100vw, 1030px\" \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-mp5fnq0l-0836f85f813d89f23e85cb698aa8f1fd'  ><div class='avia_textblock' ><p>U praksi se, me\u0111utim, pojavljuje novi problem: ograni\u010den pristup informacijama. Digitalni servisni registar obi\u010dno je dostupan samo ovla\u0161tenim servisima. U nekim slu\u010dajevima podatke mo\u017ee pregledati i vlasnik vozila, no to se zna\u010dajno razlikuje ovisno o proizvo\u0111a\u010du i platformi. Svatko tko \u017eeli kupiti rabljeni automobil \u010desto nema izravan pristup tim informacijama. Dok je servisna knji\u017eica nekada bila otvoreno smje\u0161tena u pretincu za rukavice, kupci se sada moraju oslanjati na informacije koje je prodava\u010d ili trgovac voljan podijeliti.<\/p>\n<h2>Za\u0161to to smanjuje transparentnost pri kupnji rabljenog automobila<\/h2>\n<p>Ono \u0161to ovaj razvoj \u010dini osobito zapa\u017eenim jest da internet obi\u010dno stvara ve\u0107u otvorenost i transparentnost. U mnogim industrijama digitalizacija je u\u010dinila informacije pristupa\u010dnijima nego ikad prije. Web stranice za usporedbu, online recenzije i javne baze podataka pru\u017eaju potro\u0161a\u010dima nevi\u0111en uvid. Upravo zato se ovaj razvoj u automobilskoj industriji \u010dini kontradiktornim. Tehnologija je postala naprednija, ali transparentnost za potro\u0161a\u010de u nekim je slu\u010dajevima zapravo smanjena.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp5gi9og-d4e417e83ee41cc13cea34c7b2fb4ee3\">\n#top .hr.hr-invisible.av-mp5gi9og-d4e417e83ee41cc13cea34c7b2fb4ee3{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-mp5gi9og-d4e417e83ee41cc13cea34c7b2fb4ee3 hr-invisible  avia-builder-el-12  el_after_av_textblock  el_before_av_textblock'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-mp5gh0l6-7c646555da591a8f926837ff026679ca'  ><div class='avia_textblock' ><h2>Kako Vehicle Pass poma\u017ee ponovno u\u010diniti povijest odr\u017eavanja vidljivom<\/h2>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-mp5ggga6-134f1c357e02dee21d47edc2ef176b2b'  ><div class='avia_textblock' ><p data-start=\"0\" data-end=\"346\">Sre\u0107om, VehiclePass nudi dio rje\u0161enja. Zahvaljuju\u0107i europskim propisima, proizvo\u0111a\u010di vozila du\u017eni su u\u010diniti podatke o odr\u017eavanju i servisiranju dostupnima vlasnicima vozila i drugim legitimnim dionicima. VehiclePass otklju\u010dava te informacije i pretvara ih u jasan, lako \u010ditljiv digitalni izvje\u0161taj za va\u0161e konkretno vozilo.<\/p>\n<p data-start=\"348\" data-end=\"549\">Za malu naknadu mo\u017eete odmah pristupiti povijesti odr\u017eavanja koju je zapravo registrirao proizvo\u0111a\u010d \u2014 uklju\u010duju\u0107i servisne usluge, posjete ovla\u0161tenom servisu i zabilje\u017eene podatke iz radionice, gdje su dostupni.<\/p>\n<p data-start=\"551\" data-end=\"796\" data-is-last-node=\"\" data-is-only-node=\"\">Ono \u0161to je nekada postojalo samo u pe\u010datiranoj papirnatoj servisnoj knji\u017eici sada se mo\u017ee preuzeti, pohraniti digitalno, pa \u010dak i ponovno ispisati kad god vam zatreba. Moderni zamjenik tradicionalne knji\u017eice za odr\u017eavanje \u2014 osmi\u0161ljen za dana\u0161nje tr\u017ei\u0161te rabljenih automobila.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp5j2axg-22cd1ffe0139dd4aa9399594f1a1b0e5\">\n#top .hr.hr-invisible.av-mp5j2axg-22cd1ffe0139dd4aa9399594f1a1b0e5{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-mp5j2axg-22cd1ffe0139dd4aa9399594f1a1b0e5 hr-invisible  avia-builder-el-15  el_after_av_textblock  el_before_av_button'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-1tozwz-c98091d498fa5e7ee6e999f9891ed597-wrap avia-button-center  avia-builder-el-16  el_after_av_hr  avia-builder-el-last  cta-button'><a href=''  class='avia-button av-1tozwz-c98091d498fa5e7ee6e999f9891ed597 av-link-btn avia-icon_select-no avia-size-small avia-position-center avia-color-theme-color'   aria-label=\"Dobijte Vehicle Pass \u279c\"><span class='avia_iconbox_title' >Dobijte Vehicle Pass \u279c<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2ha6wj-d9af29500cb69028e8fae4640dd10e6d\">\n.flex_column.av-2ha6wj-d9af29500cb69028e8fae4640dd10e6d{\nwidth:29.333333333333%;\nmargin-left:6%;\n}\n<\/style>\n<div  class='flex_column av-2ha6wj-d9af29500cb69028e8fae4640dd10e6d av_one_third  avia-builder-el-17  el_after_av_two_third  avia-builder-el-last  flex_column_div'     ><section  class='av_textblock_section av-mp5ef4qm-7e9136b7620e10b52b38c1fd1f8cf3cd'  ><div class='avia_textblock vp-blog-cta-card' ><h3>Pogledajte \u0161to je zapravo registrirano<\/h3>\n<p>Dobijte trenuta\u010dan uvid u povijest odr\u017eavanja va\u0161eg vozila.<\/p>\n<ul class=\"vp-blog-cta-list\">\n<li>Povijest odr\u017eavanja<\/li>\n<li>Podaci proizvo\u0111a\u010da (DSR)<\/li>\n<li>Registracije dilera<\/li>\n<li>Zapisnici o kilometra\u017ei<\/li>\n<li>Pristup u roku od nekoliko minuta<\/li>\n<\/ul>\n<p><a class=\"vp-blog-cta-button\" href=\"\/hr\/sto-cete-dobiti\/\">Pogledajte primjer izvje\u0161\u0107a <span aria-hidden=\"true\">\u2192<\/span><\/a><\/p>\n<div class=\"vp-blog-cta-rating\"><strong>Jedan prolaz. Samo \u010dinjenice.<\/strong><\/div>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-mp5fc1n2-358b4b057263ca79ce4cb8e07b4ef2dd'  ><div class='avia_textblock vp-blog-trust-card' ><ul class=\"vp-blog-trust-list\">\n<li><span class=\"vp-blog-trust-copy\"><strong>Moderna knji\u017eica usluga<\/strong><\/span><\/li>\n<li><span class=\"vp-blog-trust-copy\"><strong>Povijest va\u0161eg vozila na jednom mjestu<\/strong><\/span><\/li>\n<li><span class=\"vp-blog-trust-copy\"><strong>Jednostavno za preuzimanje i ispis<\/strong><\/span><\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15,3],"tags":[],"class_list":["post-1331","post","type-post","status-publish","format-standard","hentry","category-digital-service-record","category-insights"],"_links":{"self":[{"href":"https:\/\/vehiclepass.eu\/hr\/wp-json\/wp\/v2\/posts\/1331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vehiclepass.eu\/hr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vehiclepass.eu\/hr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vehiclepass.eu\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vehiclepass.eu\/hr\/wp-json\/wp\/v2\/comments?post=1331"}],"version-history":[{"count":2,"href":"https:\/\/vehiclepass.eu\/hr\/wp-json\/wp\/v2\/posts\/1331\/revisions"}],"predecessor-version":[{"id":2556,"href":"https:\/\/vehiclepass.eu\/hr\/wp-json\/wp\/v2\/posts\/1331\/revisions\/2556"}],"wp:attachment":[{"href":"https:\/\/vehiclepass.eu\/hr\/wp-json\/wp\/v2\/media?parent=1331"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vehiclepass.eu\/hr\/wp-json\/wp\/v2\/categories?post=1331"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vehiclepass.eu\/hr\/wp-json\/wp\/v2\/tags?post=1331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}