{"id":1170,"date":"2026-05-01T13:14:50","date_gmt":"2026-05-01T13:14:50","guid":{"rendered":"https:\/\/vehiclepass.eu\/?page_id=1170"},"modified":"2026-08-13T08:24:53","modified_gmt":"2026-08-13T08:24:53","slug":"foire-aux-questions","status":"publish","type":"page","link":"https:\/\/vehiclepass.eu\/fr\/frequently-asked-questions\/","title":{"rendered":"Foire aux questions"},"content":{"rendered":"<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp5mfbq1-540afdfc9b2c019c715acce73e362e6d\">\n.avia-section.av-mp5mfbq1-540afdfc9b2c019c715acce73e362e6d{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/07\/VP-hero-contentpaginas-vp-webp.webp);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-mp5mfbq1-540afdfc9b2c019c715acce73e362e6d .av-section-color-overlay{\nopacity:0.5;\nbackground-color:#1b2f58;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-mp5mfbq1-540afdfc9b2c019c715acce73e362e6d main_color avia-section-huge avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  vp-hero-overlay avia-full-stretch avia-bg-style-scroll av-section-color-overlay-active av-minimum-height av-minimum-height-75 av-height-75  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='75' data-av_min_height_opt='75'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><main  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1170'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-5m5jn6-1ba717e199f1d5a6b91ca366b691b1d4 av_one_half  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div'     ><section  class='av_textblock_section av-mp5mfnnm-8bbb6bf5a4ba3fd983b77196db844f53'  ><div class='avia_textblock vp-get-title av_inherit_color' ><h1 class=\"p1\">Foire aux questions<\/h1>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-4yh4wy-55dc1db49c2242f72632e12afeb72253'  ><div class='avia_textblock vp-get-lead' ><p>Vehicle Pass vous propose un fichier PDF t\u00e9l\u00e9chargeable regroupant, dans un aper\u00e7u clair, les donn\u00e9es officielles d\u2019entretien et de r\u00e9vision du v\u00e9hicule.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-217hg2-56f811986fccfdd8966ed0452a03219f-wrap avia-button-left  avia-builder-el-4  el_after_av_textblock  avia-builder-el-last  vp-get-button cta-button'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-217hg2-56f811986fccfdd8966ed0452a03219f\">\n#top #wrap_all .avia-button.av-217hg2-56f811986fccfdd8966ed0452a03219f{\nbackground-color:#00a8ff;\nborder-color:#00a8ff;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-217hg2-56f811986fccfdd8966ed0452a03219f .avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n<\/style>\n<a href='\/fr\/'  class='avia-button av-217hg2-56f811986fccfdd8966ed0452a03219f av-link-btn avia-icon_select-no avia-size-large avia-position-left'   aria-label=\"Obtenir un Vehicle Pass \u279c\"><span class='avia_iconbox_title' >Obtenir un Vehicle Pass \u279c<\/span><\/a><\/div><\/p><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-main-3c3ce6152da12100ddbfb7386220fe07\">\n.avia-section.av-vp-faq-main-3c3ce6152da12100ddbfb7386220fe07{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='vp-faq-main'  class='avia-section av-vp-faq-main-3c3ce6152da12100ddbfb7386220fe07 main_color avia-section-large avia-no-border-styling  avia-builder-el-5  el_after_av_section  el_before_av_section  vp-faq-section vp-faq-section--main avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1170'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-intro-col-898952d56af2fb8d9296565f57b0d4ce\">\n.flex_column.av-vp-faq-intro-col-898952d56af2fb8d9296565f57b0d4ce{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-vp-faq-intro-col-898952d56af2fb8d9296565f57b0d4ce av_one_third  avia-builder-el-6  el_before_av_two_third  avia-builder-el-first  vp-faq-column vp-faq-column--intro first flex_column_div av-zero-column-padding'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-main-label-c71e552e69f6a801883da43a14c7cb26\">\n#top .av_textblock_section.av-vp-faq-main-label-c71e552e69f6a801883da43a14c7cb26 .avia_textblock{\ncolor:#00a6fe;\n}\n<\/style>\n<section  class='av_textblock_section av-vp-faq-main-label-c71e552e69f6a801883da43a14c7cb26'  ><div class='avia_textblock vp-faq-label av_inherit_color' ><p>FAQ<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-main-title-a9adc6586a9c244db699771ee0d35e14\">\n#top .av-special-heading.av-vp-faq-main-title-a9adc6586a9c244db699771ee0d35e14{\nmargin:0 0 0 0;\npadding-bottom:0;\ncolor:#212d55;\n}\nbody .av-special-heading.av-vp-faq-main-title-a9adc6586a9c244db699771ee0d35e14 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-vp-faq-main-title-a9adc6586a9c244db699771ee0d35e14 .special-heading-inner-border{\nborder-color:#212d55;\n}\n.av-special-heading.av-vp-faq-main-title-a9adc6586a9c244db699771ee0d35e14 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-vp-faq-main-title-a9adc6586a9c244db699771ee0d35e14 av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-8  el_after_av_textblock  el_before_av_textblock  vp-faq-section-title'><h2 class='av-special-heading-tag'  >Tout ce que vous devez savoir avant de passer commande<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-vp-faq-main-copy-6d0c37e79065f10ccfd5064d20829181'  ><div class='avia_textblock vp-faq-copy' ><p>Vehicle Pass est con\u00e7u comme un rapport clair, s'appuyant sur des sources de donn\u00e9es fiables. Ces questions expliquent ce que vous recevez, comment les donn\u00e9es sont collect\u00e9es, ainsi que ce que le rapport vous indique et ce qu'il ne vous indique pas.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-list-col-23e9bba9e37b5a8a492800c86d396eec\">\n.flex_column.av-vp-faq-list-col-23e9bba9e37b5a8a492800c86d396eec{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-vp-faq-list-col-23e9bba9e37b5a8a492800c86d396eec av_two_third  avia-builder-el-10  el_after_av_one_third  avia-builder-el-last  vp-faq-column vp-faq-column--list flex_column_div av-zero-column-padding'     ><p><section  class='av_textblock_section av-mosku8b8-214f1b562cf35972e3e390e0d9ca1a71'  ><div class='avia_textblock' ><p>Vehicle Pass est un rapport d\u2019entretien num\u00e9rique fond\u00e9 sur les donn\u00e9es d\u2019entretien et de r\u00e9vision officiellement enregistr\u00e9es. Il est \u00e9tabli \u00e0 partir du VIN du v\u00e9hicule et fourni sous forme de PDF t\u00e9l\u00e9chargeable.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894\">\n#top .togglecontainer.av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894 h3.toggler{\ncolor:#212d55;\nbackground-color:#ffffff;\nborder-color:#dbe6f4;\n}\n#top .togglecontainer.av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894 h3.toggler.activeTitle{\ncolor:#212d55;\nborder-color:#212d55;\nbackground-color:#f3f7fc;\n}\n#top .togglecontainer.av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894 h3.toggler .toggle_icon{\ncolor:#00a6fe;\nborder-color:#00a6fe;\n}\n#top .togglecontainer.av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894 h3.toggler .toggle_icon > span{\ncolor:#00a6fe;\nborder-color:#00a6fe;\n}\n#top .togglecontainer.av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894 h3.toggler.activeTitle .toggle_icon, #top .togglecontainer.av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894 p.toggler.activeTitle .toggle_icon > span{\ncolor:#00a6fe;\nborder-color:#00a6fe;\n}\n#top .togglecontainer.av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894 .toggle_wrap .toggle_content{\ncolor:#212d55;\nbackground-color:#ffffff;\nborder-color:#dbe6f4;\n}\n<\/style>\n<div  class='togglecontainer av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894  avia-builder-el-12  el_after_av_textblock  avia-builder-el-last  vp-faq-accordion toggle_close_all' >\n<section class='av_toggle_section av-vp-faq-q1-d21ce78152b4c65b5eff07dd28374c14' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"1. What is Vehicle Pass?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 1. What is Vehicle Pass?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 1. What is Vehicle Pass?\">1. Qu'est-ce que le Vehicle Pass ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Vehicle Pass est un rapport d\u2019entretien num\u00e9rique qui pr\u00e9sente les donn\u00e9es d'entretien et de maintenance officiellement enregistr\u00e9es pour un v\u00e9hicule, sur la base de son num\u00e9ro d'identification (VIN). Ce rapport contient des informations similaires \u00e0 celles qui \u00e9taient autrefois consign\u00e9es dans le carnet d'entretien du v\u00e9hicule, lorsque ces informations sont disponibles sous forme num\u00e9rique. Ces donn\u00e9es sont enregistr\u00e9es par les concessionnaires, les ateliers ou les prestataires de services dans le dossier d'entretien num\u00e9rique (DSR) officiel.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q2-bb8834b2e6b165a1bc412d683626fdb3' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"2. What do I receive after ordering?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 2. What do I receive after ordering?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 2. What do I receive after ordering?\">2. Que vais-je recevoir apr\u00e8s avoir pass\u00e9 commande ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Vous recevez un rapport PDF t\u00e9l\u00e9chargeable, pr\u00e9sent\u00e9 de mani\u00e8re claire et structur\u00e9e. Il comprend, entre autres, le r\u00e9capitulatif du v\u00e9hicule, la chronologie de l\u2019entretien enregistr\u00e9e dans le registre num\u00e9rique de la marque, ainsi que les relev\u00e9s de kilom\u00e9trage correspondants.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q3-d286969f01620ad03b7e0d85b3e85571' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"3. How long does it take to receive the report?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 3. How long does it take to receive the report?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 3. How long does it take to receive the report?\">3. Combien de temps faut-il pour recevoir le rapport ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Le d\u00e9lai de traitement varie en fonction de la demande. Vous pouvez suivre l'avancement de votre demande sur la page des r\u00e9sultats. Une fois le rapport pr\u00eat, il est disponible au format PDF et nous vous l'envoyons \u00e0 votre adresse e-mail.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q4-42d7828f4d6bcb9af40c3fb1ed1b767a' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"4. What happens if no maintenance data is found?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 4. What happens if no maintenance data is found?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 4. What happens if no maintenance data is found?\">4. Que se passe-t-il si aucune donn\u00e9e d'entretien n'est trouv\u00e9e ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Si aucun dossier d\u2019entretien n\u2019est enregistr\u00e9 pour le v\u00e9hicule, le montant sera rembours\u00e9 automatiquement.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q5-6fd8e31d351a3bee2346fedd144b4532' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"5. Does Vehicle Pass guarantee the condition of the vehicle?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 5. Does Vehicle Pass guarantee the condition of the vehicle?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 5. Does Vehicle Pass guarantee the condition of the vehicle?\">5. Vehicle Pass garantit-il l'\u00e9tat du v\u00e9hicule ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Non. Le Vehicle Pass ne remplace pas le contr\u00f4le technique et n'offre aucune garantie quant \u00e0 l'\u00e9tat actuel du v\u00e9hicule. Le rapport constitue une base d'information fiable permettant de prendre une d\u00e9cision en toute connaissance de cause.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q6-c1d8d5e3d51547c61f25c272913bcffe' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"6. Can I share the report with someone else?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 6. Can I share the report with someone else?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 6. Can I share the report with someone else?\">6. Puis-je partager ce rapport avec quelqu'un d'autre ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Oui. Le rapport est fourni au format PDF t\u00e9l\u00e9chargeable ; vous pouvez ainsi le conserver et le partager avec des acheteurs, des vendeurs, des coll\u00e8gues ou des clients chaque fois que vous en avez besoin.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q7-fcedeca533b744e3066a02f5b8a434a0' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed=\"200\" data-title=\"7. What does a Vehicle Pass report include?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 7. What does a Vehicle Pass report include?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 7. What does a Vehicle Pass report include?\">7. Que contient un rapport Vehicle Pass ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Un rapport Vehicle Pass comprend les donn\u00e9es officielles d'entretien et de r\u00e9vision, lorsqu'elles sont disponibles. Ces donn\u00e9es peuvent inclure les interventions d'entretien et de r\u00e9vision, leurs dates, le kilom\u00e9trage enregistr\u00e9 pour chaque immatriculation, les travaux effectu\u00e9s et les pi\u00e8ces remplac\u00e9es (le cas \u00e9ch\u00e9ant), ainsi que les informations de base sur le v\u00e9hicule, telles que la marque, le mod\u00e8le et l'ann\u00e9e.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q8-cd85578af8a28c3fe341c8e25fea78c5' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-8' data-fake-id='#toggle-id-8' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-8' data-slide-speed=\"200\" data-title=\"8. What does a Vehicle Pass report not include?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 8. What does a Vehicle Pass report not include?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 8. What does a Vehicle Pass report not include?\">8. Qu'est-ce qui ne figure pas dans un rapport Vehicle Pass ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-8' aria-labelledby='toggle-toggle-id-8' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Le Vehicle Pass ne contient que des informations enregistr\u00e9es. Il ne comprend pas d'avis, d'\u00e9valuations techniques, de conseils d'achat, de garanties, d'entretiens non officiels ni de r\u00e9parations qui n'ont pas \u00e9t\u00e9 officiellement consign\u00e9es. L'absence d'immatriculation ne signifie pas automatiquement que l'entretien n'a pas \u00e9t\u00e9 effectu\u00e9.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q9-24a1da4519331934b974b697ba38ef4c' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-9' data-fake-id='#toggle-id-9' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-9' data-slide-speed=\"200\" data-title=\"9. Is Vehicle Pass a technical inspection?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 9. Is Vehicle Pass a technical inspection?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 9. Is Vehicle Pass a technical inspection?\">9. Le Vehicle Pass correspond-il \u00e0 un contr\u00f4le technique ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-9' aria-labelledby='toggle-toggle-id-9' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Non. Le Vehicle Pass ne constitue pas un contr\u00f4le technique et n'\u00e9value pas l'\u00e9tat m\u00e9canique actuel d'un v\u00e9hicule. Il pr\u00e9sente les donn\u00e9es d'entretien et de r\u00e9vision officiellement enregistr\u00e9es et disponibles pour le VIN au moment de la demande.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q10-9cbd261a5f0dc2ee53457d7c6b67d6d7' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-10' data-fake-id='#toggle-id-10' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-10' data-slide-speed=\"200\" data-title=\"10. Is Vehicle Pass the same as a service booklet?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 10. Is Vehicle Pass the same as a service booklet?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 10. Is Vehicle Pass the same as a service booklet?\">10. Le Vehicle Pass correspond-il au carnet d'entretien ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-10' aria-labelledby='toggle-toggle-id-10' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Le Vehicle Pass n'est pas un carnet d'entretien physique. Il s'agit d'un rapport PDF \u00e9tabli \u00e0 partir de donn\u00e9es officiellement enregistr\u00e9es. Les informations qu'il contient peuvent \u00eatre similaires \u00e0 celles qui figuraient auparavant dans un carnet d'entretien, mais cela d\u00e9pend des donn\u00e9es qui ont \u00e9t\u00e9 enregistr\u00e9es num\u00e9riquement pour le v\u00e9hicule.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q11-43e6ae70a0d4ca5a9cf13f283115e974' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-11' data-fake-id='#toggle-id-11' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-11' data-slide-speed=\"200\" data-title=\"11. What is the Digital Service Register (DSR)?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 11. What is the Digital Service Register (DSR)?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 11. What is the Digital Service Register (DSR)?\">11. Qu\u2019est-ce que le registre d\u2019entretien num\u00e9rique (DSR) ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-11' aria-labelledby='toggle-toggle-id-11' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Le dossier d\u2019entretien num\u00e9rique (DSR) est un syst\u00e8me num\u00e9rique officiel permettant aux concessionnaires, aux ateliers ou aux prestataires de services d'enregistrer les dossiers d\u2019entretien et de r\u00e9paration. Vehicle Pass utilise les donn\u00e9es enregistr\u00e9es disponibles issues de ces syst\u00e8mes num\u00e9riques officiels pour cr\u00e9er un r\u00e9capitulatif clair au format PDF.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q12-100d05503f02c1a6750770bc7195eecf' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-12' data-fake-id='#toggle-id-12' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-12' data-slide-speed=\"200\" data-title=\"12. Why can a vehicle have no available maintenance data?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 12. Why can a vehicle have no available maintenance data?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 12. Why can a vehicle have no available maintenance data?\">12. Pourquoi est-il possible qu'un v\u00e9hicule ne dispose pas de donn\u00e9es d'entretien disponibles ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-12' aria-labelledby='toggle-toggle-id-12' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Il se peut qu'aucune donn\u00e9e d'entretien ne soit disponible pour un v\u00e9hicule si aucun dossier num\u00e9rique officiel n'existe pour son num\u00e9ro d'identification (VIN), si les dossiers n'ont pas \u00e9t\u00e9 enregistr\u00e9s sous forme num\u00e9rique ou si la source concern\u00e9e ne fournit pas de donn\u00e9es pour ce v\u00e9hicule. Cela ne prouve pas automatiquement que le v\u00e9hicule n'a pas fait l'objet d'un entretien.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q13-6fd00e5fab2ef0200e242efa0312fb05' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-13' data-fake-id='#toggle-id-13' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-13' data-slide-speed=\"200\" data-title=\"13. How do I check the status of a refund?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 13. How do I check the status of a refund?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 13. How do I check the status of a refund?\">13. Comment puis-je v\u00e9rifier l'\u00e9tat d'avancement d'un remboursement ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-13' aria-labelledby='toggle-toggle-id-13' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Si aucune donn\u00e9e officielle relative \u00e0 l'entretien n'est disponible et qu'une proc\u00e9dure de remboursement a \u00e9t\u00e9 lanc\u00e9e, vous pouvez revenir \u00e0 la page de r\u00e9sultats en utilisant le m\u00eame lien afin de v\u00e9rifier l'\u00e9tat actuel du remboursement. Nous vous recommandons d'ajouter la page de r\u00e9sultats \u00e0 vos favoris ou de l'enregistrer jusqu'\u00e0 ce que le remboursement soit effectif.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-final-10a9ce2db9a204b7b3c5b22f249d6a35\">\n.avia-section.av-vp-faq-final-10a9ce2db9a204b7b3c5b22f249d6a35{\nbackground-color:#212d55;\nbackground-image:unset;\n}\n<\/style>\n<div id='vp-faq-final'  class='avia-section av-vp-faq-final-10a9ce2db9a204b7b3c5b22f249d6a35 main_color avia-section-large avia-no-border-styling  avia-builder-el-13  el_after_av_section  avia-builder-el-last  vp-faq-section vp-faq-section--final avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1170'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-final-col-ffe2132975af8a6610c7ce3194e02085\">\n.flex_column.av-vp-faq-final-col-ffe2132975af8a6610c7ce3194e02085{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-vp-faq-final-col-ffe2132975af8a6610c7ce3194e02085 av_one_full  avia-builder-el-14  avia-builder-el-no-sibling  vp-faq-column vp-faq-column--center first flex_column_div av-zero-column-padding'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-final-label-298cbf7586447feb3e3bb10b9b4400d1\">\n#top .av_textblock_section.av-vp-faq-final-label-298cbf7586447feb3e3bb10b9b4400d1 .avia_textblock{\ncolor:#82d6ff;\n}\n<\/style>\n<section  class='av_textblock_section av-vp-faq-final-label-298cbf7586447feb3e3bb10b9b4400d1'  ><div class='avia_textblock vp-faq-label vp-faq-label--light av_inherit_color' ><p>Pr\u00eat \u00e0 vous lancer ?<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-final-title-67cecd1c8d498706e1ef21ac719b67d6\">\n#top .av-special-heading.av-vp-faq-final-title-67cecd1c8d498706e1ef21ac719b67d6{\nmargin:0 0 0 0;\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-vp-faq-final-title-67cecd1c8d498706e1ef21ac719b67d6 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-vp-faq-final-title-67cecd1c8d498706e1ef21ac719b67d6 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-vp-faq-final-title-67cecd1c8d498706e1ef21ac719b67d6 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-vp-faq-final-title-67cecd1c8d498706e1ef21ac719b67d6 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-16  el_after_av_textblock  el_before_av_textblock  vp-faq-section-title vp-faq-section-title--light'><h2 class='av-special-heading-tag'  >Un Pass. Rien que les faits.<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-final-copy-3c6fbd53ae7a3ae884d4822be699d95a\">\n#top .av_textblock_section.av-vp-faq-final-copy-3c6fbd53ae7a3ae884d4822be699d95a .avia_textblock{\ncolor:#d6e3ff;\n}\n<\/style>\n<section  class='av_textblock_section av-vp-faq-final-copy-3c6fbd53ae7a3ae884d4822be699d95a'  ><div class='avia_textblock vp-faq-copy vp-faq-copy--center vp-faq-copy--light av_inherit_color' ><p style=\"text-align: center;\">Demandez votre Vehicle Pass et recevez un fichier PDF que vous pourrez enregistrer, consulter et partager.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-213u9u-bf435d787221ceb4490a25c8f340abff-wrap avia-button-left  avia-builder-el-18  el_after_av_textblock  avia-builder-el-last  vp-get-button cta-button'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-213u9u-bf435d787221ceb4490a25c8f340abff\">\n#top #wrap_all .avia-button.av-213u9u-bf435d787221ceb4490a25c8f340abff{\nbackground-color:#00a8ff;\nborder-color:#00a8ff;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-213u9u-bf435d787221ceb4490a25c8f340abff .avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n<\/style>\n<a href='\/fr\/'  class='avia-button av-213u9u-bf435d787221ceb4490a25c8f340abff av-link-btn avia-icon_select-no avia-size-large avia-position-left'   aria-label=\"Obtenir un Vehicle Pass \u279c\"><span class='avia_iconbox_title' >Obtenir un Vehicle Pass \u279c<\/span><\/a><\/div><\/p><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1170","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vehiclepass.eu\/fr\/wp-json\/wp\/v2\/pages\/1170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vehiclepass.eu\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vehiclepass.eu\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vehiclepass.eu\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/vehiclepass.eu\/fr\/wp-json\/wp\/v2\/comments?post=1170"}],"version-history":[{"count":11,"href":"https:\/\/vehiclepass.eu\/fr\/wp-json\/wp\/v2\/pages\/1170\/revisions"}],"predecessor-version":[{"id":3014,"href":"https:\/\/vehiclepass.eu\/fr\/wp-json\/wp\/v2\/pages\/1170\/revisions\/3014"}],"wp:attachment":[{"href":"https:\/\/vehiclepass.eu\/fr\/wp-json\/wp\/v2\/media?parent=1170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}