{"id":1170,"date":"2026-05-01T13:14:50","date_gmt":"2026-05-01T13:14:50","guid":{"rendered":"https:\/\/vehiclepass.eu\/?page_id=1170"},"modified":"2026-05-18T09:21:49","modified_gmt":"2026-05-18T09:21:49","slug":"questions-frequemment-posees","status":"publish","type":"page","link":"https:\/\/vehiclepass.eu\/fr\/frequently-asked-questions\/","title":{"rendered":"Questions fr\u00e9quemment pos\u00e9es"},"content":{"rendered":"<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp5mfbq1-0a6e5b8075d4211123584ebcd938cdbd\">\n.avia-section.av-mp5mfbq1-0a6e5b8075d4211123584ebcd938cdbd{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/faq-hero4.png);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-mp5mfbq1-0a6e5b8075d4211123584ebcd938cdbd .av-section-color-overlay{\nopacity:0.5;\nbackground-color:#1b2f58;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-mp5mfbq1-0a6e5b8075d4211123584ebcd938cdbd alternate_color avia-section-huge avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-full-stretch avia-bg-style-scroll av-section-color-overlay-active av-minimum-height av-minimum-height-50 av-height-50  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='50' data-av_min_height_opt='50'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><main  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1170'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-5m5jn6-1ba717e199f1d5a6b91ca366b691b1d4 av_one_half  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp5mfnnm-b558311715d56907323bcecc3b75d2c3\">\n#top .av_textblock_section.av-mp5mfnnm-b558311715d56907323bcecc3b75d2c3 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-mp5mfnnm-b558311715d56907323bcecc3b75d2c3'  ><div class='avia_textblock vp-get-title av_inherit_color' ><h1 class=\"p1\">Questions fr\u00e9quemment pos\u00e9es<\/h1>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-4yh4wy-55dc1db49c2242f72632e12afeb72253'  ><div class='avia_textblock vp-get-lead' ><p>Vehicle Pass vous permet de t\u00e9l\u00e9charger un PDF contenant les donn\u00e9es d'entretien et de maintenance des v\u00e9hicules officiellement enregistr\u00e9s, dans une vue d'ensemble claire.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-217hg2-56f811986fccfdd8966ed0452a03219f-wrap avia-button-left  avia-builder-el-4  el_after_av_textblock  avia-builder-el-last  vp-get-button cta-button'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-217hg2-56f811986fccfdd8966ed0452a03219f\">\n#top #wrap_all .avia-button.av-217hg2-56f811986fccfdd8966ed0452a03219f{\nbackground-color:#00a8ff;\nborder-color:#00a8ff;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-217hg2-56f811986fccfdd8966ed0452a03219f .avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n<\/style>\n<a href='\/fr\/'  class='avia-button av-217hg2-56f811986fccfdd8966ed0452a03219f av-link-btn avia-icon_select-no avia-size-large avia-position-left'   aria-label=\"Obtenir Vehicle Pass \u279c\"><span class='avia_iconbox_title' >Obtenir Vehicle Pass \u279c<\/span><\/a><\/div><\/p><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-main-3c3ce6152da12100ddbfb7386220fe07\">\n.avia-section.av-vp-faq-main-3c3ce6152da12100ddbfb7386220fe07{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='vp-faq-main'  class='avia-section av-vp-faq-main-3c3ce6152da12100ddbfb7386220fe07 main_color avia-section-large avia-no-border-styling  avia-builder-el-5  el_after_av_section  el_before_av_section  vp-faq-section vp-faq-section--main avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1170'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-intro-col-898952d56af2fb8d9296565f57b0d4ce\">\n.flex_column.av-vp-faq-intro-col-898952d56af2fb8d9296565f57b0d4ce{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-vp-faq-intro-col-898952d56af2fb8d9296565f57b0d4ce av_one_third  avia-builder-el-6  el_before_av_two_third  avia-builder-el-first  vp-faq-column vp-faq-column--intro first flex_column_div av-zero-column-padding'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-main-label-c71e552e69f6a801883da43a14c7cb26\">\n#top .av_textblock_section.av-vp-faq-main-label-c71e552e69f6a801883da43a14c7cb26 .avia_textblock{\ncolor:#00a6fe;\n}\n<\/style>\n<section  class='av_textblock_section av-vp-faq-main-label-c71e552e69f6a801883da43a14c7cb26'  ><div class='avia_textblock vp-faq-label av_inherit_color' ><p>FAQ<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-main-title-a9adc6586a9c244db699771ee0d35e14\">\n#top .av-special-heading.av-vp-faq-main-title-a9adc6586a9c244db699771ee0d35e14{\nmargin:0 0 0 0;\npadding-bottom:0;\ncolor:#212d55;\n}\nbody .av-special-heading.av-vp-faq-main-title-a9adc6586a9c244db699771ee0d35e14 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-vp-faq-main-title-a9adc6586a9c244db699771ee0d35e14 .special-heading-inner-border{\nborder-color:#212d55;\n}\n.av-special-heading.av-vp-faq-main-title-a9adc6586a9c244db699771ee0d35e14 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-vp-faq-main-title-a9adc6586a9c244db699771ee0d35e14 av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-8  el_after_av_textblock  el_before_av_textblock  vp-faq-section-title'><h2 class='av-special-heading-tag'  >Tout ce que vous voulez savoir avant de commander<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-vp-faq-main-copy-6d0c37e79065f10ccfd5064d20829181'  ><div class='avia_textblock vp-faq-copy' ><p>Vehicle Pass est con\u00e7u comme un rapport clair, bas\u00e9 sur les sources. Ces questions expliquent ce que vous recevez, comment les donn\u00e9es sont extraites et ce que le rapport vous dit et ne vous dit pas.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-list-col-23e9bba9e37b5a8a492800c86d396eec\">\n.flex_column.av-vp-faq-list-col-23e9bba9e37b5a8a492800c86d396eec{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-vp-faq-list-col-23e9bba9e37b5a8a492800c86d396eec av_two_third  avia-builder-el-10  el_after_av_one_third  avia-builder-el-last  vp-faq-column vp-faq-column--list flex_column_div av-zero-column-padding'     ><p><section  class='av_textblock_section av-mosku8b8-214f1b562cf35972e3e390e0d9ca1a71'  ><div class='avia_textblock' ><p>Vehicle Pass est un rapport d'entretien num\u00e9rique pour les donn\u00e9es d'entretien et de maintenance des v\u00e9hicules officiellement enregistr\u00e9s. Il est bas\u00e9 sur le num\u00e9ro d'identification du v\u00e9hicule et est fourni sous forme de PDF t\u00e9l\u00e9chargeable.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894\">\n#top .togglecontainer.av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894 h3.toggler{\ncolor:#212d55;\nbackground-color:#ffffff;\nborder-color:#dbe6f4;\n}\n#top .togglecontainer.av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894 h3.toggler.activeTitle{\ncolor:#212d55;\nborder-color:#212d55;\nbackground-color:#f3f7fc;\n}\n#top .togglecontainer.av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894 h3.toggler .toggle_icon{\ncolor:#00a6fe;\nborder-color:#00a6fe;\n}\n#top .togglecontainer.av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894 h3.toggler .toggle_icon > span{\ncolor:#00a6fe;\nborder-color:#00a6fe;\n}\n#top .togglecontainer.av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894 h3.toggler.activeTitle .toggle_icon, #top .togglecontainer.av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894 p.toggler.activeTitle .toggle_icon > span{\ncolor:#00a6fe;\nborder-color:#00a6fe;\n}\n#top .togglecontainer.av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894 .toggle_wrap .toggle_content{\ncolor:#212d55;\nbackground-color:#ffffff;\nborder-color:#dbe6f4;\n}\n<\/style>\n<div  class='togglecontainer av-vp-faq-accordion-7bad6f69498814190feb12d06f85e894  avia-builder-el-12  el_after_av_textblock  avia-builder-el-last  vp-faq-accordion toggle_close_all' >\n<section class='av_toggle_section av-vp-faq-q1-d21ce78152b4c65b5eff07dd28374c14' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"1. What is Vehicle Pass?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 1. What is Vehicle Pass?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 1. What is Vehicle Pass?\">1. Qu'est-ce que Vehicle Pass ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Vehicle Pass est un rapport d'entretien num\u00e9rique qui pr\u00e9sente les donn\u00e9es d'entretien et de maintenance officiellement enregistr\u00e9es pour un v\u00e9hicule sur la base de son num\u00e9ro d'identification personnel (VIN). Le rapport contient des donn\u00e9es similaires \u00e0 celles qui \u00e9taient enregistr\u00e9es dans le carnet d'entretien d'un v\u00e9hicule, lorsque ces informations sont disponibles sous forme num\u00e9rique. Ces donn\u00e9es sont enregistr\u00e9es par les concessionnaires, les ateliers ou les prestataires de services dans le registre officiel des services num\u00e9riques (DSR).<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q2-bb8834b2e6b165a1bc412d683626fdb3' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"2. What do I receive after ordering?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 2. What do I receive after ordering?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 2. What do I receive after ordering?\">2. Qu'est-ce que je re\u00e7ois apr\u00e8s avoir pass\u00e9 ma commande ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Vous recevez un rapport PDF t\u00e9l\u00e9chargeable avec une structure claire. Il comprend, entre autres, le r\u00e9sum\u00e9 du v\u00e9hicule, le calendrier d'entretien enregistr\u00e9 dans le registre de service num\u00e9rique de la marque et les relev\u00e9s kilom\u00e9triques correspondants.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q3-d286969f01620ad03b7e0d85b3e85571' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"3. How long does it take to receive the report?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 3. How long does it take to receive the report?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 3. How long does it take to receive the report?\">3. Combien de temps faut-il pour recevoir le rapport ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>La plupart des rapports sont g\u00e9n\u00e9r\u00e9s en quelques minutes. Dans certains cas, l'extraction des donn\u00e9es officielles de maintenance peut prendre plus de temps, en fonction du temps de r\u00e9ponse de la source.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q4-42d7828f4d6bcb9af40c3fb1ed1b767a' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"4. What happens if no maintenance data is found?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 4. What happens if no maintenance data is found?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 4. What happens if no maintenance data is found?\">4. Que se passe-t-il si aucune donn\u00e9e de maintenance n'est trouv\u00e9e ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Si aucun carnet d'entretien n'est enregistr\u00e9 pour le v\u00e9hicule, le montant sera rembours\u00e9 automatiquement.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q5-6fd8e31d351a3bee2346fedd144b4532' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"5. Does Vehicle Pass guarantee the condition of the vehicle?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 5. Does Vehicle Pass guarantee the condition of the vehicle?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 5. Does Vehicle Pass guarantee the condition of the vehicle?\">5. Vehicle Pass garantit-il l'\u00e9tat du v\u00e9hicule ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>No. Vehicle Pass ne remplace pas un contr\u00f4le technique et ne donne aucune garantie sur l'\u00e9tat actuel du v\u00e9hicule. Le rapport fournit un point de d\u00e9part bas\u00e9 sur des sources pour prendre une d\u00e9cision mieux inform\u00e9e.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q6-c1d8d5e3d51547c61f25c272913bcffe' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"6. Can I share the report with someone else?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 6. Can I share the report with someone else?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 6. Can I share the report with someone else?\">6. Puis-je partager le rapport avec quelqu'un d'autre ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Oui. Le rapport est livr\u00e9 sous forme de PDF t\u00e9l\u00e9chargeable, de sorte que vous pouvez le conserver et le partager avec des acheteurs, des vendeurs, des coll\u00e8gues ou des clients chaque fois que cela est n\u00e9cessaire.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q7-fcedeca533b744e3066a02f5b8a434a0' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed=\"200\" data-title=\"7. What does a Vehicle Pass report include?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 7. What does a Vehicle Pass report include?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 7. What does a Vehicle Pass report include?\">7. Que comprend un rapport Vehicle Pass ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Un rapport Vehicle Pass comprend les donn\u00e9es d'entretien et de service officiellement enregistr\u00e9es lorsqu'elles sont disponibles. Il peut s'agir d'op\u00e9rations de maintenance et d'entretien, de dates, de kilom\u00e9trage enregistr\u00e9 par immatriculation, de travaux et de pi\u00e8ces enregistr\u00e9s, le cas \u00e9ch\u00e9ant, et d'informations de base sur le v\u00e9hicule, telles que la marque, le mod\u00e8le et l'ann\u00e9e.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q8-cd85578af8a28c3fe341c8e25fea78c5' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-8' data-fake-id='#toggle-id-8' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-8' data-slide-speed=\"200\" data-title=\"8. What does a Vehicle Pass report not include?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 8. What does a Vehicle Pass report not include?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 8. What does a Vehicle Pass report not include?\">8. Qu'est-ce qui ne figure pas dans un rapport Vehicle Pass ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-8' aria-labelledby='toggle-toggle-id-8' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Vehicle Pass contient uniquement des faits enregistr\u00e9s. Il n'inclut pas les avis, les \u00e9valuations techniques, les conseils d'achat, la garantie, les garanties, l'entretien informel ou les r\u00e9parations qui n'ont pas \u00e9t\u00e9 officiellement enregistr\u00e9es. L'absence d'enregistrement ne signifie pas automatiquement qu'il n'y a pas eu d'entretien.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q9-24a1da4519331934b974b697ba38ef4c' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-9' data-fake-id='#toggle-id-9' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-9' data-slide-speed=\"200\" data-title=\"9. Is Vehicle Pass a technical inspection?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 9. Is Vehicle Pass a technical inspection?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 9. Is Vehicle Pass a technical inspection?\">9. Le Vehicle Pass est-il un contr\u00f4le technique ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-9' aria-labelledby='toggle-toggle-id-9' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Le num\u00e9ro Vehicle Pass n'est pas un contr\u00f4le technique et n'\u00e9value pas l'\u00e9tat m\u00e9canique actuel d'un v\u00e9hicule. Il indique les donn\u00e9es d'entretien et de service officiellement enregistr\u00e9es qui sont disponibles pour le NIV au moment de la demande.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q10-9cbd261a5f0dc2ee53457d7c6b67d6d7' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-10' data-fake-id='#toggle-id-10' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-10' data-slide-speed=\"200\" data-title=\"10. Is Vehicle Pass the same as a service booklet?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 10. Is Vehicle Pass the same as a service booklet?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 10. Is Vehicle Pass the same as a service booklet?\">10. Vehicle Pass est-il la m\u00eame chose qu'un livret de service ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-10' aria-labelledby='toggle-toggle-id-10' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Vehicle Pass n'est pas un livret de service physique. Il s'agit d'un rapport num\u00e9rique au format PDF bas\u00e9 sur des donn\u00e9es officiellement enregistr\u00e9es. Les informations peuvent \u00eatre similaires \u00e0 celles qui \u00e9taient enregistr\u00e9es dans un carnet d'entretien, mais elles d\u00e9pendent de ce qui a \u00e9t\u00e9 enregistr\u00e9 num\u00e9riquement pour le v\u00e9hicule.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q11-43e6ae70a0d4ca5a9cf13f283115e974' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-11' data-fake-id='#toggle-id-11' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-11' data-slide-speed=\"200\" data-title=\"11. What is the Digital Service Register (DSR)?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 11. What is the Digital Service Register (DSR)?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 11. What is the Digital Service Register (DSR)?\">11. Qu'est-ce que le registre de service num\u00e9rique (DSR) ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-11' aria-labelledby='toggle-toggle-id-11' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Le registre num\u00e9rique des services (DSR) est un syst\u00e8me num\u00e9rique officiel dans lequel les concessionnaires, les ateliers ou les prestataires de services peuvent enregistrer les dossiers de maintenance et d'entretien. Vehicle Pass utilise les donn\u00e9es enregistr\u00e9es disponibles dans ces syst\u00e8mes de service num\u00e9riques officiels pour cr\u00e9er une vue d'ensemble claire au format PDF.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q12-100d05503f02c1a6750770bc7195eecf' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-12' data-fake-id='#toggle-id-12' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-12' data-slide-speed=\"200\" data-title=\"12. Why can a vehicle have no available maintenance data?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 12. Why can a vehicle have no available maintenance data?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 12. Why can a vehicle have no available maintenance data?\">12. Pourquoi un v\u00e9hicule peut-il ne pas avoir de donn\u00e9es d'entretien disponibles ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-12' aria-labelledby='toggle-toggle-id-12' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Un v\u00e9hicule peut ne pas avoir de donn\u00e9es d'entretien disponibles si aucun enregistrement num\u00e9rique officiel n'est disponible pour le VIN, si les enregistrements n'ont pas \u00e9t\u00e9 enregistr\u00e9s num\u00e9riquement ou si la source pertinente ne renvoie pas de donn\u00e9es pour ce v\u00e9hicule. Cela ne prouve pas automatiquement que le v\u00e9hicule n'a pas \u00e9t\u00e9 entretenu.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-vp-faq-q13-6fd00e5fab2ef0200e242efa0312fb05' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} \"  ><h3 id='toggle-toggle-id-13' data-fake-id='#toggle-id-13' class='toggler  av-title-above av-inherit-border-color'  role='tab' tabindex='0' aria-controls='toggle-id-13' data-slide-speed=\"200\" data-title=\"13. How do I check the status of a refund?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : 13. How do I check the status of a refund?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : 13. How do I check the status of a refund?\">13. Comment puis-je v\u00e9rifier l'\u00e9tat d'un remboursement ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/h3><div id='toggle-id-13' aria-labelledby='toggle-toggle-id-13' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-border-color' ><p>Si aucune donn\u00e9e officielle sur les aliments n'est trouv\u00e9e et qu'un remboursement est lanc\u00e9, vous pouvez revenir \u00e0 la page de r\u00e9sultats en utilisant le m\u00eame lien pour v\u00e9rifier le dernier statut du remboursement. Nous vous recommandons de mettre en signet ou de sauvegarder la page de r\u00e9sultats jusqu'\u00e0 ce que le remboursement soit termin\u00e9.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-final-10a9ce2db9a204b7b3c5b22f249d6a35\">\n.avia-section.av-vp-faq-final-10a9ce2db9a204b7b3c5b22f249d6a35{\nbackground-color:#212d55;\nbackground-image:unset;\n}\n<\/style>\n<div id='vp-faq-final'  class='avia-section av-vp-faq-final-10a9ce2db9a204b7b3c5b22f249d6a35 main_color avia-section-large avia-no-border-styling  avia-builder-el-13  el_after_av_section  avia-builder-el-last  vp-faq-section vp-faq-section--final avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1170'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-final-col-ffe2132975af8a6610c7ce3194e02085\">\n.flex_column.av-vp-faq-final-col-ffe2132975af8a6610c7ce3194e02085{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-vp-faq-final-col-ffe2132975af8a6610c7ce3194e02085 av_one_full  avia-builder-el-14  avia-builder-el-no-sibling  vp-faq-column vp-faq-column--center first flex_column_div av-zero-column-padding'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-final-label-298cbf7586447feb3e3bb10b9b4400d1\">\n#top .av_textblock_section.av-vp-faq-final-label-298cbf7586447feb3e3bb10b9b4400d1 .avia_textblock{\ncolor:#82d6ff;\n}\n<\/style>\n<section  class='av_textblock_section av-vp-faq-final-label-298cbf7586447feb3e3bb10b9b4400d1'  ><div class='avia_textblock vp-faq-label vp-faq-label--light av_inherit_color' ><p>Pr\u00eat \u00e0 commencer ?<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-final-title-67cecd1c8d498706e1ef21ac719b67d6\">\n#top .av-special-heading.av-vp-faq-final-title-67cecd1c8d498706e1ef21ac719b67d6{\nmargin:0 0 0 0;\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-vp-faq-final-title-67cecd1c8d498706e1ef21ac719b67d6 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-vp-faq-final-title-67cecd1c8d498706e1ef21ac719b67d6 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-vp-faq-final-title-67cecd1c8d498706e1ef21ac719b67d6 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-vp-faq-final-title-67cecd1c8d498706e1ef21ac719b67d6 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-16  el_after_av_textblock  el_before_av_textblock  vp-faq-section-title vp-faq-section-title--light'><h2 class='av-special-heading-tag'  >Une seule passe. Juste des faits.<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vp-faq-final-copy-3c6fbd53ae7a3ae884d4822be699d95a\">\n#top .av_textblock_section.av-vp-faq-final-copy-3c6fbd53ae7a3ae884d4822be699d95a .avia_textblock{\ncolor:#d6e3ff;\n}\n<\/style>\n<section  class='av_textblock_section av-vp-faq-final-copy-3c6fbd53ae7a3ae884d4822be699d95a'  ><div class='avia_textblock vp-faq-copy vp-faq-copy--center vp-faq-copy--light av_inherit_color' ><p style=\"text-align: center;\">Demandez votre Vehicle Pass et recevez un PDF que vous pouvez enregistrer, r\u00e9viser et partager.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-213u9u-bf435d787221ceb4490a25c8f340abff-wrap avia-button-left  avia-builder-el-18  el_after_av_textblock  avia-builder-el-last  vp-get-button cta-button'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-213u9u-bf435d787221ceb4490a25c8f340abff\">\n#top #wrap_all .avia-button.av-213u9u-bf435d787221ceb4490a25c8f340abff{\nbackground-color:#00a8ff;\nborder-color:#00a8ff;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-213u9u-bf435d787221ceb4490a25c8f340abff .avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n<\/style>\n<a href='\/fr\/'  class='avia-button av-213u9u-bf435d787221ceb4490a25c8f340abff av-link-btn avia-icon_select-no avia-size-large avia-position-left'   aria-label=\"Obtenir Vehicle Pass \u279c\"><span class='avia_iconbox_title' >Obtenir Vehicle Pass \u279c<\/span><\/a><\/div><\/p><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1170","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vehiclepass.eu\/fr\/wp-json\/wp\/v2\/pages\/1170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vehiclepass.eu\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vehiclepass.eu\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vehiclepass.eu\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/vehiclepass.eu\/fr\/wp-json\/wp\/v2\/comments?post=1170"}],"version-history":[{"count":5,"href":"https:\/\/vehiclepass.eu\/fr\/wp-json\/wp\/v2\/pages\/1170\/revisions"}],"predecessor-version":[{"id":1581,"href":"https:\/\/vehiclepass.eu\/fr\/wp-json\/wp\/v2\/pages\/1170\/revisions\/1581"}],"wp:attachment":[{"href":"https:\/\/vehiclepass.eu\/fr\/wp-json\/wp\/v2\/media?parent=1170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}