{"id":1331,"date":"2026-05-14T09:43:12","date_gmt":"2026-05-14T09:43:12","guid":{"rendered":"https:\/\/vehiclepass.eu\/?p=1331"},"modified":"2026-07-20T13:54:33","modified_gmt":"2026-07-20T13:54:33","slug":"transparentnost-evidencije-digitalnih-usluga","status":"publish","type":"post","link":"https:\/\/vehiclepass.eu\/bs\/digital-service-record-transparency\/","title":{"rendered":"Za\u0161to digitalni servisi ponekad umanjuju transparentnost odr\u017eavanja automobila"},"content":{"rendered":"<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp5b864e-64940968c52d3ca9985e8bbca5214a1c\">\n.avia-section.av-mp5b864e-64940968c52d3ca9985e8bbca5214a1c{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/bloghero1.png);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-mp5b864e-64940968c52d3ca9985e8bbca5214a1c alternate_color avia-section-huge avia-no-border-styling  avia-builder-el-0  el_before_av_two_third  avia-builder-el-first  avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-50 av-height-50  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='50' data-av_min_height_opt='50'><div class='container av-section-cont-open' ><main  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1331'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-3a054j-4fd63e219d94e804ce37193049fbfb31 av_one_half  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div'     ><section  class='av_textblock_section av-mp5ay17l-089c65c04f1241a497f892afbea12719'  ><div class='avia_textblock' ><h1>Za\u0161to digitalni servisi ponekad umanjuju transparentnost odr\u017eavanja automobila<\/h1>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-3se803-3ff4581aee2f4823e346f8492527485b'  ><div class='avia_textblock' ><p class=\"p1\">Digitalizacija obe\u0107ava ve\u0107u prakti\u010dnost, pametnije sisteme i ve\u0107u transparentnost. Ipak, u automobilskoj industriji prelazak sa fizi\u010dkih knji\u017eica o servisiranju na zatvorene digitalne zapise o servisiranju u nekim je slu\u010dajevima u\u010dinio historiju odr\u017eavanja manje dostupnom kupcima.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp5hjq6k-c4eb82a486c5d41412911dac78e325b9\">\n#top .hr.hr-invisible.av-mp5hjq6k-c4eb82a486c5d41412911dac78e325b9{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-mp5hjq6k-c4eb82a486c5d41412911dac78e325b9 hr-invisible  avia-builder-el-4  el_after_av_textblock  el_before_av_textblock'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp5cf6k5-e7a170206bc8c9302222aa3518c254c8\">\n#top .av_textblock_section.av-mp5cf6k5-e7a170206bc8c9302222aa3518c254c8 .avia_textblock{\npadding:20px 0 0 0;\n}\n<\/style>\n<section  class='av_textblock_section av-mp5cf6k5-e7a170206bc8c9302222aa3518c254c8'  ><div class='avia_textblock blog-inline' ><p>od Vehicle Pass 7 minuta 16. maj 2026.<\/p>\n<\/div><\/section><\/p><\/div>\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1331'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4az5sj-7a4fe109a12d8601e8ae5faa9aafd18d\">\n.flex_column.av-4az5sj-7a4fe109a12d8601e8ae5faa9aafd18d{\nwidth:64.666666666667%;\n}\n<\/style>\n<div  class='flex_column av-4az5sj-7a4fe109a12d8601e8ae5faa9aafd18d av_two_third  avia-builder-el-6  el_after_av_section  el_before_av_one_third  avia-builder-el-first  first flex_column_div'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp5cz81n-888927682939d6793c17be7733bd7ee4\">\n#top .av_textblock_section.av-mp5cz81n-888927682939d6793c17be7733bd7ee4 .avia_textblock{\npadding:20px 0 0 0;\n}\n<\/style>\n<section  class='av_textblock_section av-mp5cz81n-888927682939d6793c17be7733bd7ee4'  ><div class='avia_textblock vp-blog-quote' ><p>U pro\u0161losti se servisna knji\u017eica jednostavno \u010duvala u pretincu za rukavice. Danas se podaci o odr\u017eavanju sve vi\u0161e gube iza zatvorenih digitalnih sistema.<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-2yqmcz-c2263739d2efa99344e1bc92f8847f6c'  ><div class='avia_textblock' ><h2>Za\u0161to su digitalni zapisi o servisima zamijenili staru knji\u017eicu o odr\u017eavanju<\/h2>\n<p class=\"p1\">Digitalizacija se \u010desto predstavlja kao veliki korak naprijed. Vi\u0161e pogodnosti, vi\u0161e informacija i iznad svega: vi\u0161e transparentnosti. Uostalom, putem interneta mo\u017eemo provjeriti gotovo sve \u2014 od recenzija restorana do kilometra\u017ee automobila. Ipak, postoje situacije u kojima digitalizacija ima potpuno suprotan u\u010dinak. Upadljiv primjer toga je historija odr\u017eavanja vozila.<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-mp5e4wlq-8c3ae35d426222cbbece2f30ba2419c6'  ><div class='avia_textblock' ><p>U pro\u0161losti je svako ko bi pogledao rabljeni automobil \u010desto dobijao neposredan uvid u njegovu istoriju odr\u017eavanja. U pretincu za rukavice obi\u010dno se nalazila servisna knji\u017eica sa pe\u010datima radionice, datumima odr\u017eavanja i ponekad \u010dak i rukopisnim bilje\u0161kama. Sistem je bio jednostavan, opipljiv i pristupa\u010dan svima. I prodavac i potencijalni kupac mogli su odmah vidjeti koliko je dobro vozilo odr\u017eavano.<\/p>\n<h2>Problem: podaci postoje, ali vlasnici im ne mogu lako pristupiti.<\/h2>\n<p>Danas to sve manje va\u017ei. Mnogi proizvo\u0111a\u010di automobila sada koriste ono \u0161to je poznato kao Digitalni servisni zapis (DSR). Podaci o odr\u017eavanju vi\u0161e se ne \u010duvaju u fizi\u010dkoj knji\u017eici, ve\u0107 se pohranjuju u online sistem kojim upravlja proizvo\u0111a\u010d. Na papiru, ovo zvu\u010di moderno i efikasno. Podaci se ne mogu lako izgubiti, a evidencija o odr\u017eavanju bi, teoretski, trebala postati pouzdanija.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp5fot44-45d080d14ae0ed764fd7ef70fa6063d1\">\n.avia-image-container.av-mp5fot44-45d080d14ae0ed764fd7ef70fa6063d1 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-mp5fot44-45d080d14ae0ed764fd7ef70fa6063d1 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-mp5fot44-45d080d14ae0ed764fd7ef70fa6063d1 av-styling- avia-align-center  avia-builder-el-10  el_after_av_textblock  el_before_av_textblock'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1412 avia-img-lazy-loading-not-1412 avia_image' src=\"https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN-1030x565.png\" alt='digitalni zapisi o uslugama' title='letak-za-usluge-EN'  height=\"565\" width=\"1030\" srcset=\"https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN-1030x565.png 1030w, https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN-300x165.png 300w, https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN-768x421.png 768w, https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN-1536x843.png 1536w, https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN-18x10.png 18w, https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN-1500x823.png 1500w, https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN-705x387.png 705w, https:\/\/vehiclepass.eu\/wp-content\/uploads\/2026\/05\/servicebooklet-EN.png 1693w\" sizes=\"(max-width: 1030px) 100vw, 1030px\" \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-mp5fnq0l-0836f85f813d89f23e85cb698aa8f1fd'  ><div class='avia_textblock' ><p>Me\u0111utim, u praksi se pojavljuje novi problem: ograni\u010den pristup informacijama. Digitalni servisni registar obi\u010dno je dostupan samo ovla\u0161tenim servisima. U nekim slu\u010dajevima podatke mo\u017ee pregledati i vlasnik vozila, ali to znatno varira me\u0111u proizvo\u0111a\u010dima i platformama. Svako ko \u017eeli kupiti rabljeni automobil \u010desto nema direktan pristup tim informacijama. Dok je servisna knji\u017eica nekada bila otvoreno smje\u0161tena u pretincu za rukavice, kupci se sada moraju oslanjati na informacije koje je prodavac ili diler spreman podijeliti.<\/p>\n<h2>Za\u0161to ovo smanjuje transparentnost pri kupovini polovnog automobila<\/h2>\n<p>Ono \u0161to ovaj razvoj \u010dini posebno zapa\u017eenim je da internet obi\u010dno stvara ve\u0107u otvorenost i transparentnost. U mnogim industrijama digitalizacija je u\u010dinila informacije pristupa\u010dnijima nego ikad prije. Web stranice za usporedbu, online recenzije i javne baze podataka pru\u017eaju potro\u0161a\u010dima nevi\u0111en uvid. Upravo zato ovaj razvoj u automobilskoj industriji djeluje kontradiktorno. Tehnologija je postala naprednija, ali transparentnost za potro\u0161a\u010de u nekim je slu\u010dajevima zapravo smanjena.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp5gi9og-d4e417e83ee41cc13cea34c7b2fb4ee3\">\n#top .hr.hr-invisible.av-mp5gi9og-d4e417e83ee41cc13cea34c7b2fb4ee3{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-mp5gi9og-d4e417e83ee41cc13cea34c7b2fb4ee3 hr-invisible  avia-builder-el-12  el_after_av_textblock  el_before_av_textblock'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-mp5gh0l6-7c646555da591a8f926837ff026679ca'  ><div class='avia_textblock' ><h2>Kako Vehicle Pass poma\u017ee da istorija odr\u017eavanja ponovo postane vidljiva<\/h2>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-mp5ggga6-134f1c357e02dee21d47edc2ef176b2b'  ><div class='avia_textblock' ><p data-start=\"0\" data-end=\"346\">Sre\u0107om, VehiclePass nudi dio rje\u0161enja. Zahvaljuju\u0107i evropskim propisima, proizvo\u0111a\u010di vozila su obavezni u\u010diniti podatke o odr\u017eavanju i servisiranju dostupnim vlasnicima vozila i drugim legitimnim zainteresovanim stranama. VehiclePass otklju\u010dava ove informacije i pretvara ih u jasan, lako \u010ditljiv digitalni izvje\u0161taj za va\u0161e konkretno vozilo.<\/p>\n<p data-start=\"348\" data-end=\"549\">Za malu naknadu mo\u017eete odmah pristupiti historiji odr\u017eavanja koju je zapravo registrovao proizvo\u0111a\u010d \u2014 uklju\u010duju\u0107i servisne usluge, posjete dileru i zabilje\u017eene podatke iz radionice, gdje su dostupni.<\/p>\n<p data-start=\"551\" data-end=\"796\" data-is-last-node=\"\" data-is-only-node=\"\">Ono \u0161to je nekada postojalo samo u pe\u010datiranoj papirnatoj servisnoj knji\u017eici sada se mo\u017ee preuzeti, pohraniti digitalno, pa \u010dak i ponovo ispisati kad god vam zatreba. Moderni zamjenik tradicionalne knji\u017eice za odr\u017eavanje \u2014 dizajniran za dana\u0161nje tr\u017ei\u0161te polovnih automobila.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp5j2axg-22cd1ffe0139dd4aa9399594f1a1b0e5\">\n#top .hr.hr-invisible.av-mp5j2axg-22cd1ffe0139dd4aa9399594f1a1b0e5{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-mp5j2axg-22cd1ffe0139dd4aa9399594f1a1b0e5 hr-invisible  avia-builder-el-15  el_after_av_textblock  el_before_av_button'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-1tozwz-c98091d498fa5e7ee6e999f9891ed597-wrap avia-button-center  avia-builder-el-16  el_after_av_hr  avia-builder-el-last  cta-button'><a href=''  class='avia-button av-1tozwz-c98091d498fa5e7ee6e999f9891ed597 av-link-btn avia-icon_select-no avia-size-small avia-position-center avia-color-theme-color'   aria-label=\"Dobijte Vehicle Pass \u279c\"><span class='avia_iconbox_title' >Dobijte Vehicle Pass \u279c<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2ha6wj-d9af29500cb69028e8fae4640dd10e6d\">\n.flex_column.av-2ha6wj-d9af29500cb69028e8fae4640dd10e6d{\nwidth:29.333333333333%;\nmargin-left:6%;\n}\n<\/style>\n<div  class='flex_column av-2ha6wj-d9af29500cb69028e8fae4640dd10e6d av_one_third  avia-builder-el-17  el_after_av_two_third  avia-builder-el-last  flex_column_div'     ><section  class='av_textblock_section av-mp5ef4qm-7e9136b7620e10b52b38c1fd1f8cf3cd'  ><div class='avia_textblock vp-blog-cta-card' ><h3>Pogledajte \u0161ta je zaista registrovano<\/h3>\n<p>Dobijte trenutan uvid u historiju odr\u017eavanja va\u0161eg vozila.<\/p>\n<ul class=\"vp-blog-cta-list\">\n<li>Historija odr\u017eavanja<\/li>\n<li>Podaci o proizvo\u0111a\u010du (DSR)<\/li>\n<li>Registracije dilera<\/li>\n<li>Zapisnici o kilometra\u017ei<\/li>\n<li>Pristup u roku od nekoliko minuta<\/li>\n<\/ul>\n<p><a class=\"vp-blog-cta-button\" href=\"\/bs\/sta-cete-dobiti\/\">Pogledajte primjer izvje\u0161taja <span aria-hidden=\"true\">\u2192<\/span><\/a><\/p>\n<div class=\"vp-blog-cta-rating\"><strong>Jedan prolaz. Samo \u010dinjenice.<\/strong><\/div>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-mp5fc1n2-358b4b057263ca79ce4cb8e07b4ef2dd'  ><div class='avia_textblock vp-blog-trust-card' ><ul class=\"vp-blog-trust-list\">\n<li><span class=\"vp-blog-trust-copy\"><strong>Moderna knji\u017eica usluga<\/strong><\/span><\/li>\n<li><span class=\"vp-blog-trust-copy\"><strong>Povijest va\u0161eg vozila na jednom mjestu<\/strong><\/span><\/li>\n<li><span class=\"vp-blog-trust-copy\"><strong>Jednostavno za preuzimanje i \u0161tampanje<\/strong><\/span><\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15,3],"tags":[],"class_list":["post-1331","post","type-post","status-publish","format-standard","hentry","category-digital-service-record","category-insights"],"_links":{"self":[{"href":"https:\/\/vehiclepass.eu\/bs\/wp-json\/wp\/v2\/posts\/1331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vehiclepass.eu\/bs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vehiclepass.eu\/bs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vehiclepass.eu\/bs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vehiclepass.eu\/bs\/wp-json\/wp\/v2\/comments?post=1331"}],"version-history":[{"count":2,"href":"https:\/\/vehiclepass.eu\/bs\/wp-json\/wp\/v2\/posts\/1331\/revisions"}],"predecessor-version":[{"id":2556,"href":"https:\/\/vehiclepass.eu\/bs\/wp-json\/wp\/v2\/posts\/1331\/revisions\/2556"}],"wp:attachment":[{"href":"https:\/\/vehiclepass.eu\/bs\/wp-json\/wp\/v2\/media?parent=1331"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vehiclepass.eu\/bs\/wp-json\/wp\/v2\/categories?post=1331"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vehiclepass.eu\/bs\/wp-json\/wp\/v2\/tags?post=1331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}